Planning
Our consultants and project managers meet with your key personnel to discuss business objectives, processing requirements, end-user needs, budget constraints and timelines. Proper planning minimizes disruption to your business and is essential to the successful implementation of your system. Our years of project management experience, and extensive experience with the applications we support, assures you of a smooth implementation. 

Business Requirements
Our consultants work with your key personnel to determine and
document specific business requirements in order to develop a
solution that meets your organization’s goals and objectives.
Based on these business requirements, EAI develops a
functional specification that outlines the general strategy for your project. This document provides a broad design framework and general action plan that lays the foundation for the design phase of your project. 

Design
Based upon the approved functional specification, EAI develops
and documents a detailed design of your system. This system
configuration guide outlines installation parameters,
customization software, application configuration, and programming required for your system.

Development
Templates, macros, and databases are produced according to
the documentation developed in the design phase. As much as possible, work is done off-site to minimize disruption to your work environment. Technical services personnel install client server applications, customize existing or new desktop applications, import and convert data, configure system modules and compile detailed information regarding your system. 

Testing
EAI collaborates with users and technical staff in your
organization, to thoroughly test templates, macros, database forms, workstation connectivity and integration using proven testing methodologies. These methods ensure that potential problems are identified and corrected prior to system acceptance by your organization and implementation. 

Implementation
During implementation, the project manager is your key contact,
managing and engineering every phase of your deployment.
Project managers coordinate, schedule and oversee all phases of your project including system installation, data conversion, end-user training, support, and final preparation of system documentation and end-user reference guides. 

Training
Providing on-site instruction and post-training floor support, our
enthusiastic and patient application specialists orient end-users
to their system, ensuring a smooth transition during and after deployment. Trainers may also serve as Help Desk support. Complete documentation and customized training manuals can also be included in the training phase. 

Support
Using their personal experience and the documentation created
during your project, our team of professionals continues to
provide ongoing support tailored to your organization's specific requirements.

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